Refund policy

 

At SpikedChastity.com, we are dedicated to delivering top-quality products and exceptional customer service. Please take a moment to review our return policy to understand how we handle returns, refunds, and cancellations.

Returns, Refunds, and Exchanges:

Given the sensitive nature of our products, we regret that we are unable to accept returns or offer refunds for reasons such as change of mind or the need for a different size. However, in the event you encounter any issues with your order, such as defects, missing items, or receiving an incorrect item, we are committed to resolving such problems swiftly and to your satisfaction. Please contact us within 14 days at service@spikedchastity.com if you experience any of these issues.

Lost Packages During Transit:

We understand that unforeseen circumstances can lead to packages getting lost during transit. In such cases, we do not provide refunds. Instead, we will replace the lost order at no additional cost to you. For more detailed information on our policy regarding lost packages during transit, please consult our Shipping Policy.

Lost Packages After Delivery:

Packages marked as delivered but subsequently lost are also ineligible for refunds. For detailed instructions on the steps to take if you believe your package is lost after delivery, please refer to our Shipping Policy.

Cancellations:

We appreciate that circumstances may change, and you may need to cancel an order. To cancel an order, please reach out to us within 24 hours of placing it.

Kindly note that cancellations are subject to a 5% cancellation fee. This fee is applied to cover expenses, including credit card fees incurred during the purchase process. Refunds for canceled orders should typically appear in your account within 1-7 business days, depending on your financial institution's processing times.

Our commitment is to provide clear and efficient support for cancellations and any issues related to your order. If you have any questions or require further assistance, please do not hesitate to contact us at service@spikedchastity.com. Your satisfaction is of utmost importance to us, and we are here to assist you.